Sprint Call Forwarding Instructions
This is a cheat sheet for Sprint customers looking to direct their incoming calls to an answering service. Let’s explore the recommended and alternative methods for setting up call forwarding on your Sprint phone.
Best Practices - Recommended
Call Forward Busy
This technique forwards the first incoming call to the answering service when your line is busy.
- Dial
*74. - Enter the 10-digit forwarding number.
- Press the Call button.
Call Forward No Answer
This method forwards an incoming call to the answering service if you are unable to answer it.
- Dial
*73. - Enter the 10-digit forwarding number.
- Press the Call button.
Alternative Practices
Unconditional Call Forwarding
This method automatically forwards all incoming calls to the answering service.
- Dial
*72. - Enter the 10-digit forwarding number.
- Press the Call button.
Remote Call Forwarding
This technique allows you to forward your phone if you are away from the office. Contact Sprint customer service for assistance with remote call forwarding setup.
Note: Always confirm with your answering service about their call forwarding capabilities and test the feature to ensure it works as expected.
Turn Off Call Forwarding
- Dial
*720to deactivate unconditional call forwarding. - Dial
*730to deactivate call forward no answer. - Dial
*740to deactivate call forward busy. - Press the Call button after dialing the appropriate code.
Sprint Call Forwarding FAQs
1. Are There Charges for Using Call Forwarding?
Yes, Sprint may charge for call forwarding services, especially for forwarded calls that incur long-distance charges. Check with Sprint customer service for details.
2. Can I Forward Calls Internationally?
Forwarding calls to international numbers may not be supported or could incur additional charges. Verify with Sprint before setting up international call forwarding.
For other troubleshooting concerns, like network issues, visit the Sprint support website.